Telehealth has arrived at Bespoke Physiotherapy

Were on a mission to keep you fit and healthy and connected throughout Covid 19

What is Telehealth?

Telehealth or Telephysiotherapy is service that we have introduced to our clinic to enable our Physiotherapist to continue to support and help their clients remotely.

How does it work?

Telehealth works over a secure telecommunications platform that allows you to engage with your Physiotherapist remotely. Some of the activities that can be done via Telehealth include:

  • Assessment

  • One on One Virtual Exercise

  • Group Virtual Exercise

  • Self treatment guided by your Physiotherapist

  • Post Surgery Education and assessment

  • NDIS Appointments

  • NDIS Plan Review Reports

  • Support Worker Training (NDIS)

  • Exercise Prescription

  • Strong and Balanced with MS Virtual Group

  • Vestibular Assessment and Treatment

  • Pain Management and Eductaion

  • Activator Pole Training

What sort of conditions are appropriate for Telehealth?

  • Movement disorders

  • Parkinsons Disease

  • Stroke

  • Vestibular and dizziness disorders

  • Post Surgical Rehabilitation

What information will i be asked to supply before my Telehealth appointment?

If you are a new client we will assess your suitability for Telehealth by requesting the following information:

  • Diagnosis and reason for referral

  • Your current concerns

  • Correspondence from your Specialist, GP or other medical professionals

  • Scans and reports

What information will you collect from me?

New clients will be asked to complete the following forms:

  • New Client Intake Form

  • Questionnaires that relate to your condition or diagnosis

  • Safety assessment form if you are planning on undertaking virtual exercise with your Physiotherapist

How do i join a Telehealth appointment?

We use a program called Coviu. We’ve chosen this platform because it is used by some of the leading healthcare providers in Australia. Coviu is easy to use and doesn’t require you to sign up to it. It’s simple and safe.

Once we have confirmed your Telehealth appointment time, we will send you a confirmation email with a link to the session. The email will have a big red button that says click here to 'join the call'.

Is there anything i need to check before starting my Telehealth Appointment ?

You will need to:

  1. Ensure your internet is working

  2. Ensure that your Laptop, Computer or ipad have an inbuilt camera, speaker and microphone

  3. Ensure that you have time to spend with your Physiotherapist, just as you would if you were attending a face to face appointment.

  4. If you are booked in for a virtual exercise session please ensure that you have read our safety instructions, cleared your environment and have the required equipment before your Telehealth session starts.

If you would like more information about our Telehealth service please contact Sonya on 03 9329 5551 or send your inquiry to info@bespokephysiotherapy.com.au